Instructional Design 

​​Training programs are more effective when the skills and knowledge needed to close any performance gaps are identified, presented to learners, and followed up with relevant and timely assessments that identify areas needing improvement. I work with your subject matter experts to ensure that training efforts accomplish your goals and improve employee performance.  This is the result of a well designed training program that effectively and efficiently addresses these areas. 

​​ILT/WBT Courses 

Instructor-led (classroom) and Web-based training (WebEx) courses are customized to increase productivity and help you meet your goals. 

Documentation

Efficiency is increased when documentation is available for employees to refer to when they have questions regarding specific tasks or processes. I can update your current documentation or create new training materials to augment training programs.

Training

Trained employees are productive, efficient, and play  an integral role in helping your company meet organizational goals. They also experience less frustration and more satisfaction when completing tasks and working on individual goals. Let me train your employees on a new process or IT program while you bring in more business!